Terms of Service & Policies

Last Updated: 20/03/2025

1. Intellectual Property

All content on JEWELAA.com (including designs, product images, text, logos, and graphics) is the exclusive property of JEWELAA (RETAIL ONLINE STORE) and protected under copyright, trademark, and intellectual property laws. You agree not to:

• Reproduce, distribute, or modify any content without written permission.
• Use our designs, product names, or branding for commercial purposes.
• Exploit any content for unauthorized commercial gain.

2. Use of Our Website

• Account Security: You are responsible for maintaining your account credentials and reporting unauthorized access.
• Prohibited Actions: Do not use automated tools (e.g., scraping) to extract data, disrupt site functionality, or engage in fraudulent activity.
• Product Information: While we strive for accuracy, colors and designs may vary slightly due to screen settings.

3. Orders & Payments

• Payment: All transactions are processed in INR (Indian Rupees). We accept major credit/debit cards and secure payment gateways.
• Order Confirmation: Your order is confirmed only after payment is processed.
• Shipping: Delivery timelines are estimates and subject to logistics delays.

4. Returns & Exchanges

• Damaged Items: Contact us at [email protected] within 48 hours of delivery for issues.
• Customized Orders: Personalized/custom jewelry cannot be returned or exchanged.
• Refunds: Approved refunds will be processed within 7–10 business days.

5. Disclaimers

• Product Use: Jewelry is intended for personal use. We are not liable for allergies or misuse.
• Website Availability: We may suspend services for maintenance, technical issues, or security concerns without prior notice.
• Third-Party Links: We are not responsible for content on external sites linked from JEWELAA.com.

6. Limitation of Liability

JEWELAA is not liable for:

• Indirect, incidental, or consequential damages (e.g., data loss, profit loss).
• Errors in product descriptions or pricing (we reserve the right to cancel orders for pricing errors).

7. Governing Law & Disputes

These terms are governed by Indian law. Any disputes will be resolved in the courts of Howrah, India.

8. Updates to Terms

We may update these terms at any time. Continued use of the site constitutes acceptance of changes.

Contact Us
For questions or concerns, email [email protected].

Trademark Notice:
JEWELAA® is a registered trademark owned by RETAIL ONLINE STORE.